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Frequently Asked Questions

Before contacting us with your query please take a few minutes to read through these FAQ's. Most questions we are asked have already been answered in this section.
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Item Title
Why does camera shut down
What is multicast? Is it for multiple users use?
What is the difference between UDP protocol, TCP protocol, and HTTP protocol?
I cannot install the Video Server or Network Camera.
4. I forgot the password of my video server/network camera, what should I do?
6. How to make sure the device is using DHCP to get IP address, or using a fixed IP address?
What can I do if I forget the password of the camera?
 
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